Service & Etiquette

Please note that all treatments and packages are booked subject to medical status.

The medical list below highlights some contra-indications. If you have any of the conditions listed below or if you have a condition not below and would like some more advice prior to booking a treatment, please do not hesitate to contact us via the booking form.

Having one of the following conditions doesn’t mean you can’t have a treatment it means we can tailor make your treatment taking into account your needs ensuring that you have a fantastic bespoke treatment experience with us. We are trained in Pregnancy, Massage, Reflexology and Aromatherapy and pre-conception treatments. Some of our therapists have trained and are qualified in treating clients who have had or who are living with cancer. We have vast experience of working with clients combat injuries and Combat PTSD. Our bed in the cabin is electric which allows it to be lowered. There is a small step into the cabin the rest of the paths are wheelchair adapted.

The following highlights all major contra-indications:

  • Nut and wheat allergies
  • High or low blood pressure
  • Cancer
  • Claustrophobia
  • Diabetes
  • Epilepsy
  • Ear infections
  • Heart problems
  • Mobility problems
  • Metal pins/plates
  • Pregnancy
  • Surgery in last 3 months
  • Seafood/shellfish allergies
  • Skin diseases/disorders
  • Thyroid over/under active
  • Varicose Veins
  • Fever
  • Contagious disorders

The Service

COURSES

We will be happy to advise you on the benefits of a series of treatments and will assist you in the planning of a personal programme to suit your individual needs. Purchase a course of six of the same treatments and receive a seventh complimentary treatment. Please note this is not available for treatments already sold as a course.

Once booked, courses are non-refundable non-transferable.

GIFT VOUCHERS

VM Organic Gift Vouchers are available for an amount or treatment/s of your choice. They are valid for a period of six months from the date of purchase. Gift vouchers that are brought in advance for Christmas presents will be valid from the 25 Dec, giving you peace of mind and the option to buy vouchers for Christmas at any time of the year without them becoming out of date. Please let us know when purchasing if they are for Christmas presents. Please note that they are non-refundable and non-transferable. Gift vouchers can be purchased from the salon and online at http://www.vmorganic.life/shop/gift-vouchers-2/  Please use the contact form on our website to let us know what you would like to have written on your voucher this is especially important if we are posting it directly to a recipient other than yourself. Please also let us know if you would like it left blank so you can write your own words on.

MOBILE PHONES

We endeavour to create an ambiance of relaxation and calm for all our clientele to enjoy. With this in mind, we respectfully request that all mobile phones be switched off/silent during your visit to VM Organic

CANCELLATION POLICY*

We request that clients provide us with 24 hours notice for the cancellation of an appointment. Failure to do so will incur a non-cancellation fee of the treatment/s booked. We are very popular which means appointments can be booked up months in advance so giving notice of cancellation means we can offer the appointment to someone on our waiting list.   Thank you for your consideration in this matter.

CONSIDERATION

Please arrive on time for your appointment. The first time you visit VM Organic you will be required to have a full consultation and a full consultation form will be completed. Visits after the initial visit to us often have a much shorter form before treatment commences. We feel it is important to make sure we always meet our client’s needs, know of any changes that may effect treatment, and of course find out whats happened post your previous treatment with us. It is a good idea to have a shower or bath before most treatments this will help relax muscles,  with some treatments it is important that you do not shower/bath prior to appointment, you will be made of this should it be the case when your appointment is booked

CONDITIONS

Treatments with an appointment time of two hours or more may require a deposit to hold the reservation. *Cancellation Policy will apply

Prices and opening times are correct at the time of going to press but are subject to variation without notice.